McKenna Guitar Sales - Custom Guitars - Electric Guitars
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McKenna Guitar Sales - Custom Guitars - Electric Guitars
 

Featuring New East Amps


New Duality East Amp Heads and Combos Now Available

Click here to buy
East Amps


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NEWS

Check out
McKenna Guitar Sales
for the hottest new
Pat Murray Guitars handcrafted in the USA

VIDEOS


Check out
Vegas Guitars
How it's made!
and D'Addario Strings
Quality Guitar Strings

PODCASTS


AMPS & AXES
by Jeff Bober
& Mick Marcellino
Informative podcasts for musicians on amplifiers, guitars and everything between.

FREQUENTLY ASKED QUESTIONS


Can I make an addition to an existing order?

We will certainly help you with any additions to your existing order within reason.

How do I cancel an order after it has been placed?

If you need to cancel your order, you will be responsible for a non-refundable custom work fee, and / or a 25% restocking fee as determined by McKenna Guitar Sales.

Do McKenna guitars come with a warranty?

McKenna Guitar Sales warrants it necks and bodies to be free from defects in materials and workmanship under normal use. If you are not completely satisfied, you may return it for a period of 5 days for a full refund, with the exception of custom work and freight. Custom work is defined as those extra-charge services which make your body or neck unique and too difficult to resell.

Can I order a custom guitar made to my own specifications?
Yes.   We have the capability to build your dream guitar and as long as it  does not infringe on any copyright matters with any other guitar manufacturing company. For a price quote on a custom order, fill out the custom guitar order from on our website, and in the section marked "Other or Additional Comments", let us know what you have in mind and we will look into it.

What is the standard delivery time on a custom order?
That depends, but your custom order is our priority and in most cases,  it will take a minimum of  one or two months to be completed.

Will I need to pay sales tax?
Sales tax may or may not be added to each order, subject to federal, state, and local tax laws. We will strive to accurately calculate sales tax, but errors could occur due to the large number of tax district and other reasons.

Can I return products?
All sales are final. In the event that we have shipped you the wrong product(s) compared to your receipt, you may return the product. Returns will not be accepted without prior authorization, and any unauthorized returns of merchandise will be returned to sender and a credit will not be issued, unless otherwise specified.

What about shipping?
All orders placed will be shipped to the location that you specify. We will contact you to let you know the approximate time frame of any Custom work completion. You will be responsible for shipping costs, unless we are providing free shipping due to a promotion.  Shipping and handling costs for certain orders depend upon the shipping methods chosen, and they are usually based on weight, and/or size. We will ensure that we will ship your purchase the most economical and safe way possible.

   
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